Dynamics 365 for Sale

Dynamics 365 Sales enables salespeople to build strong relationships with their customers, take actions based on insights, and close deals faster.

Choose and Manage your Sales Operations

Explore D365 Sales Capabilities

Use Dynamics 365 Sales to keep track of your accounts and contacts, nurture your sales from lead to order, and create sales collateral. You can also create marketing lists and campaigns, and follow service cases associated with specific accounts or opportunities.


Dynamics 365 Sales Premium

Guided selling:

Guide sellers on their next course of action with timely and actionable insights. You can achieve this through the Sales accelerator feature.

Relationship intelligence:

Build stronger relationships with customers and move relationships forward with AI-guided selling. Free up sellers' time by minimizing manual data entry with contextual, real-time suggestions for updating existing records and creating new records, making sure your data is always up to date.

Predictive Models:

Increase conversion and win rates by using AI to prioritize leads and opportunities with the highest likelihood to convert and buy.

Dynamics 365 Sales Enterprise

Nurture sales from lead and cash:

Achieve more consistent sales interactions by following the sales process as it takes you through each stage, from creating a lead to closing the sale.

Forecast Sales:

Predict how much revenue your sales team will generate in a given timeframe. Track individual sales performance against quotas, to proactively identify pipeline risks and provide coaching.

Enforce best practices with playbooks:

Automate repeatable processes and define your organization's best response to events that impact sales. For example, the best response when a decision maker leaves an organization while the team is working on a deal with that decision maker.

Run and track marketing campaigns:

Promote your business and improve sales with targeted marketing campaigns. Track customer response and costs for each campaign.


Microsoft Relationship Sales

Empowering sellers for more valuable interactions:

The Microsoft Relationship Sales solution combines LinkedIn Sales Navigator with Dynamics 365 Sales Enterprise or Sales Premium, to empower sellers to have more personalized and valuable interaction with customers by:

  • Embedding Sales Navigator in Dynamics 365 Sales
  • Syncing activities from Sales Navigator
  • Saving accounts, leads, and contacts to Sales Navigator
  • Smart Links

Dynamics 365 Sales Professional

Get productive quickly:

The app is designed to make getting up to speed simple and painless, whether you’re handling your day-to-day sales transactions or setting up the app for your team.

Feature highlights:

Visual insights, Customer 360 view, Business process flow and activity timelines are some of the utmost features in this category.

Increase inventory visibility

Manage stock counts to enable the right level of inventory at the right locations.

Meet changing business needs

Drive actions to support multi-company, multi-brand, and multi-channel global operations.